Service Quotations

All quotations are provided based on the information supplied by the customer. Additional charges may apply if the volume, weight, accessibility, or type of waste differs from the original description.

Additional Charges

Additional disposal fees may apply for specific items including:

• Fridges and Freezers
• Sofas and Armchairs
• Mattresses
• Office Chairs
• Tyres

Additional labour charges may apply where extra manpower is required. Difficult access locations, multiple flights of stairs, long carrying distances, or restricted parking may also incur additional fees.

Collection Services

Collection dates and times are estimates and may vary due to traffic, weather conditions, operational requirements, or circumstances beyond our control.

Customer Responsibilities

Customers must ensure that all waste presented for collection is legal, safe to handle, and accurately described when requesting a quotation.

Payment

Payment is due upon completion of the service unless otherwise agreed in writing.

Cancellation Policy

Customers should provide reasonable notice if they need to cancel or reschedule a booking. Cancellation charges may apply where resources have already been allocated.

Liability

While we take every reasonable care during collections, Elsony Waste Removal shall not be liable for indirect, incidental, or consequential losses arising from the use of our services.

Changes To Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be published on our website. By using our services, you acknowledge and agree to these Terms & Conditions.